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Envelope-to: JOHN@SINYO.CO.ID
Delivery-date: Fri, 03 Apr 2026 06:02:00 +0700
Date: Thu, 2 Apr 2026 18:01:07 -0500 (CDT)
From: Ingram Micro <notifications@mailer.ingrammicro.com>
Reply-To: id.xvsupport@ingrammicro.com
To: JOHN@SINYO.CO.ID
Message-ID: <567103535.84002379.1775170867337@abmktmail-batch1k.marketo.org>
Subject: Xvantage Help & Support is now live
MIME-Version: 1.0
Content-Type: multipart/alternative; 
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To view this email as a web page, go to the following address: https://now.=
ingrammicro.com/index.php/email/emailWebview?mkt_tok=3DMzQwLU1YTC0yNDUAAAGg=
72aAhFAvlH7sz19Ynprg-XdoK0GE7XKnFp0dHthOsAcm_dFZ7ZxHlBfZo1fx8k1IzMW8AAcyhjr=
_nFNaim73kmaLu9AQX1A0qtVagmaZLpNz

Bahasa Indonesia <https://go.mailer.ingrammicro.com/MzQwLU1YTC0yNDUAAAGg72a=
AhH4zoh6Hwg43vWQ_dbi-xsnuTBYmCkNzSEWDYnJF__Bos3M-iUEyOCdG7zk4H3VmB6o=3D>
Dear Partner,
We are pleased to announce that Xvantage Help & Support is now live and ava=
ilable to you directly within the =E2=80=9C?=E2=80=9D help icon in Xvantage=
.
This new help and support experience introduces a single point of entry for=
 all your Xvantage related issues. This includes pre- and post-sales assist=
ance=E2=80=94streamlining what was previously multiple access paths into on=
e centralized location.
With Xvantage Help & Support, you can:=20

=09- Browse curated help articles and step-by-step guides =09- Quickly fin=
d answers using smart search =09- Chat with our online digital assistant fo=
r immediate guidance =09- Submit, manage and track support tickets in one p=
lace
These enhanced self-service capabilities allow you to resolve common questi=
ons immediately, while still providing seamless access to our team of exper=
ts for more complex inquiries.
We are committed to delivering timely resolutions so you can minimize disru=
ption and stay focused on growing your business.
To get started, log in to Xvantage and access Xvantage Help & Support from =
the left side navigation =E2=80=9C?=E2=80=9D help icon.
If you have any questions, our team is ready to assist.
Thank you for your continued partnership.
Sincerely,
Ingram Micro Xvantage Support Team
XVAN-161
This communication is not marketing. It is issued in compliance with legal =
requirements and contains business critical information related to your dea=
lings with Ingram Micro. Any information provided in this communication may=
 be necessary to ensure appropriate maintenance of our business relationshi=
p with your company and/or compliance with legal obligations.
<https://go.mailer.ingrammicro.com/MzQwLU1YTC0yNDUAAAGg72aAhPzU_ZDRsh_gZ7U2=
7lS1g8gADlx3GER-ROvDvJcLI45AEVhopQQ-2aa8yV43iyzyWZg=3D>

Wisma Nugra Santana 9th Floor Jl. Jend.
 Sudirman Kav. 7 - 8 Jakarta 10220, Indonesia

=20
=20
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=20
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<td width=3D"30" style=3D"width:30px;" class=3D"em_side10">&nbsp; </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
<tr>=20
<td valign=3D"top" align=3D"center">=20
<table class=3D"em_main_table" style=3D"width:600px; table-layout:fixed;" w=
idth=3D"600" cellspacing=3D"0" cellpadding=3D"0" border=3D"0" bgcolor=3D"#f=
fffff" align=3D"center">=20
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<tbody>=20
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<tr>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"center" width=3D"600" border=3D"0" cellspacing=3D"0" cellpa=
dding=3D"0" class=3D"em_main_table" style=3D"width:600px; table-layout:fixe=
d;" bgcolor=3D"#ffffff">=20
<tbody>=20
<tr>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"center" width=3D"100%" border=3D"0" cellspacing=3D"0" cellp=
adding=3D"0" bgcolor=3D"#ffffff" style=3D"background-color:#ffffff;">=20
=20
<tbody>=20
<tr>=20
<td align=3D"center" valign=3D"top" elq-edit=3D"true" class=3D""> <img clas=
s=3D"em_full_img" src=3D"https://now.ingrammicro.com/rs/340-MXL-245/images/=
cropped_logo_top.png?version=3D0" alt=3D"Ingram" border=3D"0" width=3D"600"=
 style=3D"display:block; max-width:100%;" /> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
=20
=20
<tr>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"center" width=3D"100%" border=3D"0" cellspacing=3D"0" cellp=
adding=3D"0">=20
<tbody>=20
<tr>=20
<td width=3D"30" style=3D"width:30px;background-color: #ffffff;" class=3D"e=
m_side10">&nbsp; </td>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"left" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpad=
ding=3D"0">=20
<tbody>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family: A=
rial; font-size: 16px; line-height: 22px; color: rgb(102, 102, 102);padding=
-top:30px;padding-bottom: 15px; border-style: none;" class=3D"mktEditable e=
m_defaultlink" id=3D"edit_text_21">Dear Partner,</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_3">We are pleased to a=
nnounce that <b>Xvantage Help &amp; Support is now live and available to yo=
u directly within the =E2=80=9C?=E2=80=9D help icon in Xvantage.</b></td>=
=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_13">This new help and =
support experience introduces a single point of entry for all your Xvantage=
 related issues. This includes pre- and post-sales assistance=E2=80=94strea=
mlining what was previously multiple access paths into one centralized loca=
tion.</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-top:5px;paddi=
ng-bottom: 0px" class=3D"mktEditable em_defaultlink" id=3D"edit_text_31">Wi=
th <b>Xvantage Help &amp; Support,</b> you can:=20
<ul style=3D"margin-top:5px;">=20
<li style=3D"margin-top:15px;">Browse curated help articles and step-by-ste=
p guides</li>=20
<li style=3D"margin-top:15px;">Quickly find answers using smart search</li>=
=20
<li style=3D"margin-top:15px;">Chat with our online digital assistant for i=
mmediate guidance</li>=20
<li style=3D"margin-top:15px;">Submit, manage and track support tickets in =
one place</li>=20
</ul></td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_4">These enhanced self=
-service capabilities allow you to resolve common questions immediately, wh=
ile still providing seamless access to our team of experts for more complex=
 inquiries.</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_5">We are committed to=
 delivering timely resolutions so you can minimize disruption and stay focu=
sed on growing your business.</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_6">To get started, <b>=
log in to Xvantage</b> and access <b>Xvantage Help &amp; Support</b> from t=
he left side navigation <b>=E2=80=9C?=E2=80=9D help icon.</b></td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_7">If you have any que=
stions, our team is ready to assist.</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_8">Thank you for your =
continued partnership.</td>=20
</tr>=20
<tr>=20
<td elq-edit=3D"true" align=3D"left" valign=3D"top" style=3D"font-family:Ar=
ial; font-size:16px; line-height:22px; color:#666666; padding-bottom:15px" =
class=3D"mktEditable em_defaultlink" id=3D"edit_text_9">Sincerely,<br />Ing=
ram Micro Xvantage Support Team</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
<td width=3D"30" style=3D"width:30px;background-color: #ffffff;" class=3D"e=
m_side10">&nbsp; </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
=20
</tbody>=20
</table> </td>=20
</tr>=20
<tr>=20
<td>=20
=20
<table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" clas=
s=3D"em_full_wrap" bgcolor=3D"#EFEFEF">=20
<tbody>=20
<tr>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"center" width=3D"600" border=3D"0" cellspacing=3D"0" cellpa=
dding=3D"0" class=3D"em_main_table" style=3D"width:600px; table-layout:fixe=
d;" bgcolor=3D"#ffffff">=20
=20
<tbody>=20
=20
<tr>=20
<td align=3D"center" valign=3D"top">=20
<table align=3D"center" width=3D"100%" border=3D"0" cellspacing=3D"0" cellp=
adding=3D"0" bgcolor=3D"#ffffff" style=3D"background-color:#ffffff;">=20
=20
<tbody>=20
<tr>=20
<td align=3D"center" valign=3D"top" elq-edit=3D"true" class=3D""> <img clas=
s=3D"em_full_img" src=3D"https://now.ingrammicro.com/rs/340-MXL-245/images/=
cropped_logo_bottom.png?version=3D0" alt=3D"Ingram Micro" border=3D"0" widt=
h=3D"600" style=3D"display:block; max-width:100%;" /> </td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
<tr>=20
<td height=3D"10" align=3D"right" bgcolor=3D"#2375bb" style=3D"height:10px;=
 padding: 3px 0px; font-size:10px; line-height:15px; background-color:#FFFF=
FF;text-align: center;" class=3D"mktoText" id=3D"ticketid"><font id=3D"TID"=
 style=3D"font-family: Arial; font-size: 10px; color:#e0dcda;">XVAN-161</fo=
nt></td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>=20
 </td>=20
</tr>=20
</tbody>=20
</table>=20
<table cellpadding=3D"0" cellspacing=3D"0" border=3D"0" width=3D"600" align=
=3D"center" style=3D"background-color: #f6f6f6;width:100%;max-width:600px;"=
>=20
<tbody>=20
<tr>=20
<td class=3D"em_defaultlink mktoText" align=3D"left" valign=3D"top" style=
=3D"font-family:Arial, sans-serif; font-size:12px; line-height:18px; color:=
#666666; padding:10px; background-color: #ffffff;" bg-color:=3D"" #ffffff;=
=3D"" data-bipfieldid=3D"LargeText-11" data-bipfieldlabel=3D"Introduction t=
ext" id=3D"text-3-1">This communication is not marketing. It is issued in c=
ompliance with legal requirements and contains business critical informatio=
n related to your dealings with Ingram Micro. Any information provided in t=
his communication may be necessary to ensure appropriate maintenance of our=
 business relationship with your company and/or compliance with legal oblig=
ations.</td>=20
</tr>=20
<tr>=20
<td class=3D"mktEditable" id=3D"footer" style=3D"font-family:helvetica,aria=
l,sans-serif; font-size:14px; ">
<table align=3D"center" bgcolor=3D"#000000" cellpadding=3D"0" cellspacing=
=3D"0" class=3D"em_main_table" style=3D"background: transparent;">=20
<tbody>=20
<tr>=20
<td width=3D"100%">=20
<table align=3D"center" bgcolor=3D"#000000" cellpadding=3D"0" cellspacing=
=3D"0" class=3D"background" style=3D"width: 100%; max-width: 700px; table-l=
ayout: fixed; min-width: 100%; background-color: #000000;" width=3D"100%">=
=20
<tbody>=20
<tr>=20
<td align=3D"center" style=3D"padding: 30px 40px 30px 40px;">=20
<table cellpadding=3D"0" cellspacing=3D"0">=20
<tbody>=20
<tr>=20
<td align=3D"center" colspan=3D"3" style=3D"text-align: center;"><a href=3D
"https://go.mailer.ingrammicro.com/MzQwLU1YTC0yNDUAAAGg72aAhPzU_ZDRsh_gZ7U2=
7lS1g8gADlx3GER-ROvDvJcLI45AEVhopQQ-2aa8yV43iyzyWZg=3D" style=3D"display: b=
lock;" target=3D"_blank" title=3D"Ingram Micro"
><img alt=3D"Ingram Micro" src=3D"https://now.ingrammicro.com/rs/340-MXL-24=
5/images/global-op-footer_white_logo-ingram.png" style=3D"width: 155px; dis=
play: inline-block;" width=3D"155" /> </a></td>=20
</tr>=20
<tr>=20
<td align=3D"center" style=3D"font-size: 12px; line-height: 22px; color: #f=
fffff; padding-bottom: 0px; font-family: neue-haas-grotesk-display, Arial;"=
>Wisma Nugra Santana 9th Floor Jl. Jend.<br /> Sudirman Kav. 7 - 8 Jakarta =
10220, Indonesia</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table>=20
<table align=3D"center" bgcolor=3D"#ffffff" border=3D"0" cellpadding=3D"0" =
cellspacing=3D"0" class=3D"em_main_table" width=3D"100%" style=3D"width: 10=
0%; max-width: 700px;">=20
<tbody>=20
<tr>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 10px; line-height:=
 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
<td style=3D"width: 580px; font-family: Arial; font-size: 10px; line-height=
: 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 10px; line-height:=
 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
</tr>=20
<tr>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 12px; color: #8890=
98; background-color: #fff;">&nbsp;</td>=20
<td style=3D"width: 580px; font-family: Arial; font-size: 12px; color: #889=
098; background-color: #fff; line-height: 18px;">=C2=A9  Ingram Micro Inc. =
All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks =
used under license by Ingram Micro Inc. All other trademarks used in this e=
-mail (if any) are the property of their respective companies. Ingram Micro=
 collects, uses and processes your personal data in accordance with its <a =
href=3D
"https://go.mailer.ingrammicro.com/MzQwLU1YTC0yNDUAAAGg72aAhMA2XYdR-hg8mV3R=
8yuo_SXXSmiMNnVxHyzgT2hAYAEcsW-muJE81P2tsDigMYMDH98=3D" target=3D"_blank"
>Privacy Statement | Ingram Micro</a>. For more information you can contact=
 <a href=3D
"https://go.mailer.ingrammicro.com/MzQwLU1YTC0yNDUAAAGg72aAhOdqpRzQB5JnlpfK=
Kv-8iqQEIUNxT_3dJ-DIkMQN1Sq-s9QewDKfzcefGE2PLYlI1A4=3D"
>privacy@ingrammicro.com</a>. This e-mail may contain material that is conf=
idential and proprietary information of Ingram Micro and may be protected b=
y copyright law. Any unauthorized use or disclosure of its contents is stri=
ctly prohibited. If you are not the intended recipient, please contact the =
sender and delete all copies received.</td>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 12px; color: #8890=
98; background-color: #fff;">&nbsp;</td>=20
</tr>=20
<tr>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 10px; line-height:=
 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
<td style=3D"width: 580px; font-family: Arial; font-size: 10px; line-height=
: 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
<td style=3D"width: 10px; font-family: Arial; font-size: 10px; line-height:=
 10px; color: #889098; background-color: #fff;">&nbsp;</td>=20
</tr>=20
</tbody>=20
</table> </td>=20
</tr>=20
</tbody>=20
</table></td>=20
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