File Manager

Hackfut Security File Manager

Current Path: /home/haielekt/mail/haielektronik.id/changhong.shop/cur

home / haielekt / mail / haielektronik.id / changhong.shop / cur /

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Editing: 1762364934.M758829P1072409.jkt14.dewaweb.com,S=50185,W=51075:2,Sa

Envelope-to: changhong.shop@haielektronik.id
Delivery-date: Thu, 06 Nov 2025 00:48:54 +0700
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=utf-8
Date: Wed, 05 Nov 2025 17:48:06 +0000 (UTC)
From: Tokopedia & TikTok Shop <sellersupport@shop-id.tokopedia.com>
Mime-Version: 1.0
Message-ID: <7b386a65-5270-43c3-ba54-18f95c28b151.sellersupport@shop-id.tokopedia.com>
Subject: [Pembaruan Kebijakan] =?UTF-8?B?8J+Tog==?= Pembaruan Jangka Waktu
 Banding Penjual
To: changhong.shop@haielektronik.id

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<div class=3D"old-record-id-QozSdDCfVoW7nrxLiinlYjx7ggf">
=F0=9F=93=A2 Pembaruan Jangka Waktu Banding Penjual</div></div></h2></div><=
/div></td>
</tr></tbody></table></div></td></tr></tbody>
</table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
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style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
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data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-VGrzdpBX2ouAWqxAmael0MiMgqh"><p=20
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
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=3D"root"
data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><div=20
class=3D"ace-line ace-line old-record-id-Wjvvdxrtqo1DhnxRwbKlDWNbgEf">
Penjual yang terhormat,</div><div=20
class=3D"ace-line ace-line old-record-id-Zo16dgjhno0RBkxv3C7lwcEFgYb"><br><=
/div>
<div class=3D"ace-line ace-line old-record-id-J8Ebdf0pwodtDkxGKTrlkC5Ngde">
Demi proses purnajual yang lebih efisien, TikTok Shop by Tokopedia telah me=
ninjau dan mengoptimalkan=20
<strong>Jangka Waktu</strong><strong> Banding Penjual</strong>
. Kebijakan ini berlaku saat dana telah dikembalikan kepada pembeli oleh pl=
atform, tetapi produk yang dikembalikan belum diterima penjual.
</div><div=20
class=3D"ace-line ace-line old-record-id-KsDGduGpsoSIWoxLec4lh8pHg7b"><br><=
/div>
<ol class=3D"list-number1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-KinedTWHPov4TnxERxMl00y0gDh"
data-list=3D"number"><div><strong>Kapan saya bisa mengajukan banding?</stro=
ng>
</div><ol class=3D"list-number2"><li=20
class=3D"ace-line ace-line old-record-id-WOsiduv0Vo6NbnxcBPslxk7sgKh"
data-list=3D"number"><div>
Jika Anda tidak setuju dengan keputusan TikTok Shop by Tokopedia untuk meng=
embalikan dana pembeli, silakan ajukan banding melalui=20
<strong>Seller Center</strong> atau <strong>Aplikasi TikTok</strong>
 dalam jangka waktu yang dijelaskan dalam pengumuman ini.</div></li></ol></=
li>
<li class=3D"ace-line ace-line old-record-id-SLzGdXtAPodLT1xcvL1l7EiAgob"
data-list=3D"number"><div><strong>Apa yang berubah?</strong></div><ol=20
class=3D"list-number2"><li=20
class=3D"ace-line ace-line old-record-id-Uz9xdtCAmogWOox3Be7lhOyXgFc"
data-list=3D"number"><div>Skenario 1: Pesanan sudah dikembalikan, tetapi ba=
rang=20
<strong>belum diterima</strong>
 penjual (misalnya pengiriman terlambat atau hilang saat transit)</div><ol=20
class=3D"list-number3"><li=20
class=3D"ace-line ace-line old-record-id-CMLqdwPsuo60VLxfJuulIHdNgJd"
data-list=3D"number"><div>Untuk <strong>
pengembalian barang dengan metode drop off atau pick-up</strong>
: Silakan ajukan banding dengan alasan "Barang Dikembalikan tetapi Belum Di=
terima"=20
<strong>dalam 5 hari kalender</strong>
 setelah pembeli mengirim barang yang dikembalikan.</div></li><li=20
class=3D"ace-line ace-line old-record-id-X79MdBjW0oydzsx8MF6lEg3xgZg"
data-list=3D"number"><div>Untuk <strong>pengembalian barang mandiri</strong=
>
: Silakan ajukan banding <strong>dalam 15 hari kalender</strong>
 dari tanggal pembeli mengirim barang yang dikembalikan.</div></li></ol></l=
i>
<li class=3D"ace-line ace-line old-record-id-D6LCdQSP5oQy3Oxryr4lLEjBgNg"
data-list=3D"number"><div>Skenario 2: Pesanan dikembalikan dan barang <stro=
ng>
sudah diterima</strong> penjual</div><ol class=3D"list-number3"><li=20
class=3D"ace-line ace-line old-record-id-QlXldGBfEoeBCOxSFOGljHvdgsc"
data-list=3D"number"><div>Untuk <strong>
pengembalian barang dengan metode drop off atau pick-up</strong>
: Silakan ajukan banding <strong>dalam 7 hari kalender</strong>
 setelah barang yang dikembalikan terkirim.</div></li><li=20
class=3D"ace-line ace-line old-record-id-Lwzdd57UroTxLjxdfjPle9zpg9b"
data-list=3D"number"><div>Untuk <strong>pengembalian barang mandiri</strong=
>
: Silakan ajukan banding <strong>dalam 15 hari kalender</strong>
 dari tanggal pembeli mengirim barang yang dikembalikan.</div></li></ol></l=
i>
</ol></li></ol></div></div></div></div></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
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class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
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style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:6px 6px 6px 6px;word-break:break-word"align=3D=
"left">
<div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
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color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"
style=3D"white-space:normal"><p=20
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'
class=3D"p1"></p><div data-docx-has-block-data=3D"false"data-lark-html-role=
=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-GGZ9dUJgdo3OtKxiuVIl85qqgJg"
style=3D"text-align:left"><div data-docx-has-block-data=3D"false"
data-lark-html-role=3D"root"data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><d=
iv=20
class=3D"ace-line ace-line old-record-id-K00wd7dn9oaJcEx0JL5lIbX8gXd"><em>
=C2=A0=F0=9F=92=A1 Penting!</em></div><ul class=3D"list-bullet1"start=3D"1"=
><li=20
class=3D"ace-line ace-line old-record-id-HE16dGkpfoa3vyxn5NxlINTigNe"
data-list=3D"bullet">Tombol <strong>"Banding"</strong>
 hanya akan muncul setelah jendela banding dibuka.</li><li=20
class=3D"ace-line ace-line old-record-id-McJLdVsTJobgtQx7FPyleJbVgwh"
data-list=3D"bullet"><div>
Jika tombol "Banding" tidak muncul, kemungkinan penyebabnya, antara lain:
</div><ul class=3D"list-bullet2"><li=20
class=3D"ace-line ace-line old-record-id-DpRKdiSWYoaGomxXw2tlrmx9gRg"
data-list=3D"bullet">Jangka waktu pengajuan banding <strong>belum dibuka
</strong>, atau</li><li=20
class=3D"ace-line ace-line old-record-id-Cmx2dT8XNoU5L5xMEDbl1dJGgEe"
data-list=3D"bullet">Jangka waktu banding <strong>sudah ditutup</strong>
 (misalnya lebih dari 7 hari kalender setelah barang yang dikembalikan terk=
irim, berdasarkan skenario di atas).
</li></ul></li><li=20
class=3D"ace-line ace-line old-record-id-DlYVdJkcKo7UgtxZIxIlW6zSglf"
data-list=3D"bullet">
Anda bisa melihat sisa waktu pengajuan banding secara langsung di <strong>
Seller Center</strong>.</li></ul><div><br></div><div><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><div=20
class=3D"ace-line ace-line old-record-id-VJD6d4HtuoyjwixyoJilfR8kgOd">
Terima kasih atas kerja sama dan dukungan Anda dalam menjaga proses purnaju=
al yang lancar dan mudah di TikTok Shop by Tokopedia.
</div></div></div></div></div></div></div></div></div></div></div></td></tr=
>
</tbody></table></div></td></tr></tbody></tab=
le>
</div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"vertical-align=3D"middle"><table border=3D"0"cellpadding=3D=
"0"
cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:separate;line-height:100%"><tbody><tr><td=20
style=3D"border:none;border-radius:0;cursor:auto;mso-padding-alt:8px 16px 8=
px 16px;text-align:center;background:#fe2c55"
align=3D"center"bgcolor=3D"#FE2C55"role=3D"presentation"valign=3D"middle"><=
a=20
href=3D"https://m.tiktok.shop/s/AJLZlM3SteKC"
style=3D"display:inline-block;background:#fe2c55;color:#fff;font-family:Pro=
ximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantare=
ll,'Fira Sans','Droid Sans','Helvetica Neue';font-size:
14px;font-weight:500;line-height:120%;margin:0;text-decoration:none;text-tr=
ansform:none;padding:8px 16px 8px 16px;mso-padding-alt:0;border-radius:0"
target=3D"_blank">Pelajari Lebih Lanjut</a></td></tr></tbody></table></td><=
/tr>
</tbody></table></div></td></tr></tbody></tab=
le>
</div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-VqTRds21hop6vyxN33FlxLcrgvf"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-VqTRds21hop6vyxN33FlxLcrgvf"
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"><d=
iv=20
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-NVmXduYcioHtxPxuR8DludykgTd"
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"><s=
pan=20
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255);fon=
t-weight:bolder">
Kami menghargai dukungan dan kerja sama Anda yang terus menerus!</span></di=
v>
</div><span=20
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255);fon=
t-weight:bolder">
</span></div><div=20
class=3D"ace-line ace-line old-record-id-FZAldtYfbovj3OxcSdulrka6gO5"
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"><d=
iv=20
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"></div></div><div=20
class=3D"ace-line ace-line old-record-id-NVmXduYcioHtxPxuR8DludykgTd"><b=20
style=3D"word-spacing:normal">Tim TikTok Shop by Tokopedia</b></div></div><=
/div>
</div></div></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 0 16px 0;word-break:break-word"align=3D"c=
enter">
<p=20
style=3D"border-top:solid 5px #5245e5;font-size:1px;margin:0 auto;width:100=
%">
</p>
</td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/102d127df7=
4d451baa0d6192d0f5ef22~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></td></tr></tbody></table></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:7px 7px 7px 7px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><div data-docx-has-block-data=3D"false"
data-lark-html-role=3D"root"data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><h=
2=20
class=3D"ace-line heading-2 old-record-id-VoEEdaQfGo8mO3x2jTpl9SgWgxd"
style=3D"--hover-color:rgb(106,161,255);--selected-color:rgb(22,93,255)"><d=
iv=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><div=20
class=3D"old-record-id-doxlgOR1v7r7eO2LQdCfbxTmlof">[Policy Update]=C2=A0</=
div><div=20
class=3D"old-record-id-doxlgOR1v7r7eO2LQdCfbxTmlof">
=F0=9F=93=A2 Update on Seller Appeal SLA</div></div></h2></div></div></td><=
/tr></tbody>
</table></div></td></tr></tbody></table></div=
>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-O8f4danJNoysvtxkNN6l3ybjgcc"><p=20
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'
class=3D"p1"></p><div data-docx-has-block-data=3D"false"data-lark-html-role=
=3D"root"
data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><div=20
class=3D"ace-line ace-line old-record-id-doxlgclSo22sGzmvF9juTvqwDde">
Dear Sellers,</div><div=20
class=3D"ace-line ace-line old-record-id-QZX8dWAosoUsiPxuUd8lpa4ngXf"><br><=
/div>
<div class=3D"ace-line ace-line old-record-id-doxlgfkkR44Vh8YWBzL3WBdhsVc">
To improve the efficiency of the aftersales process, TikTok Shop by Tokoped=
ia has reviewed and optimized the=20
<strong>Seller Appeal </strong><strong>SLA</strong>
 for cases in which a refund has been issued by the platform to the buyer, =
but the returned item has not yet been received by the seller.
</div><div=20
class=3D"ace-line ace-line old-record-id-doxlgaEOxBrz3JVY9DIdmWZjlsf"><br><=
/div>
<ol class=3D"list-number1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-doxlgWHjw6xH5BsmjSNcCScds3f"
data-list=3D"number"><div><strong>When can I raise an appeal?</strong></div=
><ol=20
class=3D"list-number2"><li=20
class=3D"ace-line ace-line old-record-id-doxlg7mhJYdAunezS4Znf88QAXd"
data-list=3D"number"><div>
If you disagree with TikTok Shop=E2=80=99s decision to refund a buyer, you =
may submit an appeal through=20
<strong>Seller Center</strong> or the <strong>TikTok App</strong>
 within the specified timeframe below.</div></li></ol></li><li=20
class=3D"ace-line ace-line old-record-id-doxlgH4nvPQZSUtKOzYnSqILkAc"
data-list=3D"number"><div><strong>What=E2=80=99s changing?</strong></div><o=
l=20
class=3D"list-number2"><li=20
class=3D"ace-line ace-line old-record-id-doxlgsfYqhpKh7ClUYMbxMnmLHg"
data-list=3D"number"><div>Scenario 1: Order returned, but item <strong>
not received</strong> by seller (e.g., delayed, lost in transit)</div><ol=20
class=3D"list-number3"><li=20
class=3D"ace-line ace-line old-record-id-doxlgtkFJb2lRiMs79DnOtDgY9c"
data-list=3D"number"><div>For <strong>drop-off or pick-up returns</strong>
: You may submit a =E2=80=9CReturn but Not Received=E2=80=9D appeal <strong=
>5 calendar days
</strong> after the buyer has shipped the returned item.</div></li><li=20
class=3D"ace-line ace-line old-record-id-doxlgAQpzZhLEinqg6Fn7VilMYd"
data-list=3D"number"><div>For <strong>self-arranged returns</strong>
: You may submit an appeal <strong>within 15 calendar days</strong>
 from the date the buyer shipped the returned item.</div></li></ol></li><li=
=20
class=3D"ace-line ace-line old-record-id-doxlgWnKwNeDil1akOpvgfnOOjf"
data-list=3D"number"><div>Scenario 2: Order returned and item <strong>recei=
ved
</strong> by seller</div><ol class=3D"list-number3"><li=20
class=3D"ace-line ace-line old-record-id-doxlgOT9LzfdOKdzuv8pY8sml4b"
data-list=3D"number"><div>For <strong>drop-off or pick-up returns</strong>
: You may submit an appeal <strong>within 7 calendar days</strong>
 after the returned item is delivered.</div></li><li=20
class=3D"ace-line ace-line old-record-id-doxlgxk2C4LjxFLZZjRKUZ36dJd"
data-list=3D"number"><div>For <strong>self-arranged returns</strong>
: You may submit an appeal <strong>within 15 calendar days</strong>
 from the date the buyer shipped the returned item.</div></li></ol></li></o=
l>
</li></ol></div></div></div></div></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:7px 7px 7px 7px;word-break:break-word"align=3D=
"left">
<div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-PwcBddBT1oWOgWxi1LElhMhOgz1"><p=20
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'
class=3D"p1"></p><div data-docx-has-block-data=3D"false"data-lark-html-role=
=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-GGY4dB6pKovAJIxN0BelrD9ngUd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><div=20
class=3D"ace-line ace-line old-record-id-doxlg8ssZrSNUqWWvKqvnBSX2hZ">=F0=
=9F=92=A1<em>
 Pro Tips!</em></div><ul class=3D"list-bullet1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-doxlg5mXiEwc1g2cmuwf8P92XZf"
data-list=3D"bullet">The <strong>=E2=80=9CAppeal=E2=80=9D</strong>
 button will only be visible once the appeal window opens.</li><li=20
class=3D"ace-line ace-line old-record-id-doxlg04GWtYS6YmG8bHiHFHB2yg"
data-list=3D"bullet"><div>If the button does not appear, it may be because:
</div><ul class=3D"list-bullet2"><li=20
class=3D"ace-line ace-line old-record-id-doxlgJMlWU5zeTKYwOmFINC518g"
data-list=3D"bullet">The appeal window has <strong>not yet opened</strong>,=
 or
</li><li class=3D"ace-line ace-line old-record-id-doxlgOd11BGU9IDuG129KzyeB=
8e"
data-list=3D"bullet">The appeal window has <strong>already closed</strong>
 (e.g., more than 7 calendar days after return delivery, depending on the s=
cenario).
</li></ul></li><li=20
class=3D"ace-line ace-line old-record-id-doxlg7FpVeD9Ydf4TBCB2u2i5Ef"
data-list=3D"bullet">
You can check the remaining time to submit an appeal directly in <strong>
Seller Center</strong>.</li></ul><div><div data-docx-has-block-data=3D"fals=
e"
data-lark-html-role=3D"root"data-page-id=3D"TXHUdlzC0otZZKx8Fibli9FZgAd"><d=
iv=20
class=3D"ace-line ace-line old-record-id-doxlgUAeHcOEdtooLg66JXZ9Ztd">
Thank you for your continued partnership and cooperation in maintaining a s=
mooth and seamless aftersales experience on TikTok Shop.
</div></div></div></div></div></div></div></div></div></td></tr></tbody>
</table></div></td></tr></tbody></table></div=
>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"vertical-align=3D"middle"><table border=3D"0"cellpadding=3D=
"0"
cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:separate;line-height:100%"><tbody><tr><td=20
style=3D"border:none;border-radius:0;cursor:auto;mso-padding-alt:8px 16px 8=
px 16px;text-align:center;background:#fe2c55"
align=3D"center"bgcolor=3D"#FE2C55"role=3D"presentation"valign=3D"middle"><=
a=20
href=3D"https://m.tiktok.shop/s/AJLZlM3TAhMh"
style=3D"display:inline-block;background:#fe2c55;color:#fff;font-family:Pro=
ximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantare=
ll,'Fira Sans','Droid Sans','Helvetica Neue';font-size:
14px;font-weight:500;line-height:120%;margin:0;text-decoration:none;text-tr=
ansform:none;padding:8px 16px 8px 16px;mso-padding-alt:0;border-radius:0"
target=3D"_blank">Learn More</a></td></tr></tbody></table></td></tr></tbody=
>
</table></div></td></tr></tbody></table></div=
>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:2px 0 2px 0;word-break:break-word"align=3D"cen=
ter"><p
 style=3D"border-top:solid 1px #000;font-size:1px;margin:0 auto;width:100%"=
></p>
</td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
class=3D"mj-column-per-100 mj-outlook-group-fix"
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%">
<table border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"vertical-align:top"width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-WLEVdNgSEoO2uKxVGaZlb4IpgIg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-BZoHd9pOho0XV1xfvoNlgvIDgEe"><stro=
ng>
Thank you,</strong></div><div=20
class=3D"ace-line ace-line old-record-id-LbuAdVY9nob2TYx0UeUlhW3dgNg"><span=
=20
style=3D"font-weight:bolder;word-spacing:normal">TikTok Shop by Tokopedia=
=C2=A0
</span><strong>Team</strong></div></div></div></div></div></td></tr></tbody=
>
</table></div></td></tr></tbody></table></div=
>
</div><img src=3D"http://url3129.shop-id.toko=
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padding-bottom:0 !important;padding-right:0 !important;padding-left:0 !impo=
rtant;"/></body></html>

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