File Manager

Hackfut Security File Manager

Current Path: /home/haielekt/mail/haielektronik.id/changhong.shop/cur

home / haielekt / mail / haielektronik.id / changhong.shop / cur /

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Editing: 1753290710.M745848P2065657.jkt14.dewaweb.com,S=69013,W=70339:2,Sa

Envelope-to: changhong.shop@haielektronik.id
Delivery-date: Thu, 24 Jul 2025 00:11:50 +0700
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset=utf-8
Date: Wed, 23 Jul 2025 17:11:01 +0000 (UTC)
From: Tokopedia & TikTok Shop <sellersupport@shop-id.tokopedia.com>
Mime-Version: 1.0
Message-ID: <43f6add6-ba59-425f-b3ff-e9aa6e294cd3.sellersupport@shop-id.tokopedia.com>
Subject: [Pembaruan] Optimalkan Metrik Customer Service Anda!
To: changhong.shop@haielektronik.id

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Optimalkan Metrik Customer Service Anda!</font></h3></div></div></td></tr>
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class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf"><span=20
style=3D"word-spacing:normal">
Performa beberapa metrik customer service yang baik akan segera memengaruhi=
 performa Rating Toko Anda. Hal ini dirancang untuk merepresentasikan kuali=
tas customer service Anda dengan lebih baik dan menghargai praktik komunika=
si yang efektif.
</span></div><div class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf"><div=20
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"data-lark-html-role=3D"root"
data-docx-has-block-data=3D"false"><div=20
class=3D"old-record-id-QeuSdQFaiol1trx9jPolDZCLgLd"><div=20
class=3D"old-record-id-QeuSdQFaiol1trx9jPolDZCLgLd"><br></div><div=20
class=3D"old-record-id-QeuSdQFaiol1trx9jPolDZCLgLd">
Metrik ini akan tersedia di halaman Pusat Pelanggaran mulai tanggal <b>
15 Agustus 2025</b>
, sehingga Anda dapat mulai memantau dan mengoptimalkan metrik Anda!</div><=
div
 class=3D"old-record-id-QeuSdQFaiol1trx9jPolDZCLgLd"><br></div><div=20
class=3D"old-record-id-QeuSdQFaiol1trx9jPolDZCLgLd">Selain itu, metrik <b>
Tingkat Respons dalam waktu 12-jam</b>
 akan memengaruhi Rating Toko Anda mulai tanggal<b> 15 Agustus 2025</b>.</d=
iv>
</div></div></div></div></div></div></div></div></div></td></tr></tbody>
</table></div></td></tr></tbody></table></div=
>
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cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
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width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>=F0=9F=8E=AF Apa target komunikasi yang perlu saya ca=
pai?=C2=A0</b>
</div></td></tr></tbody></table></div></td></=
tr>
</tbody></table></div>
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data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><p=20
class=3D"p1"
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'>
</p><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div style=3D"text-align:left"
class=3D"ace-line ace-line old-record-id-GGZ9dUJgdo3OtKxiuVIl85qqgJg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-JNWYdUBseojvATxoj4Ol3LRdgN8"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-D3L7d7HnXomwBHxKg5vl4oWGgxd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div=20
class=3D"ace-line ace-line old-record-id-Ku0odmgWcodaEJxovrtlHP8JgOb"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-Hx1zdsUnWoIYRhxLKxAlbJgyg1f"><stro=
ng>
*Berikut ini hal-hal yang tidak dihitung:</strong></div><ul=20
class=3D"list-bullet1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-UVcXdaIJroGEA1xbNUmlZPtngiR"
data-list=3D"bullet">Obrolan yang diterima saat <strong>Mode Liburan.</stro=
ng>
</li><li class=3D"ace-line ace-line old-record-id-PdH0dkdEbodVOdxQBNilMoOEg=
wc"
data-list=3D"bullet">Obrolan yang dimulai oleh Penjual (termasuk pesan mass=
al).
</li><li class=3D"ace-line ace-line old-record-id-SzL0dROBVotWJexqDnKl7SuAg=
8c"
data-list=3D"bullet">
Obrolan yang dijawab dengan balasan otomatis dan Pertanyaan Umum.</li><li=20
class=3D"ace-line ace-line old-record-id-XOJ6d30YDo6wXNxz9yIlhS5gg6e"
data-list=3D"bullet">Obrolan dari pembeli yang telah Anda blokir.</li></ul>
</div></div></div></div></div></div></div></div></div></div></div></div></d=
iv>
</div></td></tr></tbody></table></div></td></=
tr>
</tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:7px 7px 7px 7px;word-break:break-word"
align=3D"center"vertical-align=3D"middle"><table border=3D"0"cellpadding=3D=
"0"
cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:separate;line-height:100%"><tbody><tr><td=20
style=3D"border:none;border-radius:0;cursor:auto;mso-padding-alt:8px 8px 8p=
x 8px;text-align:center;background:#fe2c55"
align=3D"center"bgcolor=3D"#FE2C55"role=3D"presentation"valign=3D"middle"><=
a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toX9iFa"
target=3D"_blank"
style=3D"display:inline-block;background:#fe2c55;color:#fff;font-family:Pro=
ximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantare=
ll,'Fira Sans','Droid Sans','Helvetica Neue';font-size:
12px;font-weight:500;line-height:120%;margin:0;text-decoration:none;text-tr=
ansform:none;padding:8px 8px 8px 8px;mso-padding-alt:0;border-radius:0">
KLIK UNTUK DETAIL SELENGKAPNYA</a></td></tr></tbody></table></td></tr></tbo=
dy>
</table></div></td></tr></tbody></table></div=
>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>
Di bagian mana saya bisa melihat metrik komunikasi saya saat ini?</b></div>
</td></tr></tbody></table></div></td></tr>
</tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><p=20
class=3D"p1"
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'>
</p><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div style=3D"text-align:left"
class=3D"ace-line ace-line old-record-id-GGZ9dUJgdo3OtKxiuVIl85qqgJg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-JNWYdUBseojvATxoj4Ol3LRdgN8"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-D3L7d7HnXomwBHxKg5vl4oWGgxd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div=20
class=3D"ace-line ace-line old-record-id-Ku0odmgWcodaEJxovrtlHP8JgOb"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-Hx1zdsUnWoIYRhxLKxAlbJgyg1f"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-C7YAdphOyobjGhx4k7Nll99Hgkg">
Silakan lihat performa komunikasi Anda saat ini melalui halaman berikut di =
Seller Center:
</div><ul class=3D"list-bullet1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-QC2idq4w7o08GJxeTsBlOc5Vg3d"
data-list=3D"bullet"><span style=3D"color:#245bdb"><strong><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toXQlHc"data-lark-is-custom=3D"true">
Pusat Pelanggaran</a></strong></span></li><li=20
class=3D"ace-line ace-line old-record-id-DL2edGbP5ohq3exInIRlUNSOgnh"
data-list=3D"bullet"><span style=3D"color:#245bdb"><strong><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toXhoJ9"
data-lark-is-custom=3D"true">Rating Toko</a></strong></span></li></ul></div=
>
</div></div></div></div></div></div></div></div></div></div></div></div></d=
iv>
</div></div></div></div></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>Bagaimana cara mengoptimalkan metrik komunikasi saya?
</b></div></td></tr></tbody></table></div></t=
d>
</tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toXyrLg"
target=3D"_blank"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/101c197a95=
5e4e36b329ff6133510a20~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></a></td></tr></tbody></table></td></tr></tbody></table></div=
>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-VqTRds21hop6vyxN33FlxLcrgvf"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-NVmXduYcioHtxPxuR8DludykgTd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"old-record-id-RZVndyJEVo3dtSxnZd8l3zJygIh"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"old-record-id-S7VHdNg4vo0felxtS2LlmzXpgJe"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-RlUOduwY2oVB4JxKlbXldPaZghf">Salam=
,
</div><div=20
class=3D"ace-line ace-line old-record-id-CZ1xdgsy3obipIxZaQblUYAKgmf">
TikTok Shop</div><div=20
class=3D"ace-line ace-line old-record-id-CZ1xdgsy3obipIxZaQblUYAKgmf"><br><=
/div>
</div></div></div></div></div></div></div></div></div></div></td></tr></tbo=
dy>
</table></div></td></tr></tbody></table></div=
>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/5aec644fa9=
2f49bfbbcc419e622b471d~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></td></tr></tbody></table></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:7px 7px 7px 7px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><div data-docx-has-block-data=3D"false"
data-lark-html-role=3D"root"data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><h=
3=20
class=3D"ace-line heading-3 old-record-id-HCzyd1bzsoAqsExuE4ClEm8Wghc"
style=3D"text-align:center"><div data-docx-has-block-data=3D"false"
data-lark-html-role=3D"root"data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"></=
div>
<font size=3D"5"></font></h3><h3=20
class=3D"ace-line heading-3 old-record-id-W93Ldiqa1olMB7xIjnfliS7igTG"
style=3D"text-align:center"><font size=3D"5">
Optimise your Customer Service Metrics!</font></h3></div></div></td></tr>
</tbody></table></div></td></tr></tbody></tab=
le>
</div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-VGrzdpBX2ouAWqxAmael0MiMgqh"><p=20
class=3D"p1"
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'>
</p><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"text-align:left"
class=3D"ace-line ace-line old-record-id-JyBwdAaHMoug2Yx3I1wlBgz6gcc"><div=20
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"data-lark-html-role=3D"root"
data-docx-has-block-data=3D"false"><div=20
class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf"><div=20
class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf">
A good performance on several customer service metrics will soon contribute=
 to your Store Rating performance. This is designed to better reflect your =
customer service quality and reward good communication practices.
</div><div class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf"><br></div><d=
iv=20
class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf">
These metrics will be available on your Shop Health page from <b>
15 August 2025</b>, so you can start to monitor and optimise your metrics!
</div><div class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf"><br></div><d=
iv=20
class=3D"old-record-id-OGd2ddxkeo4rQ2x88DJl7ewigRf">Additionally, the <b>
12-hour Response Rate </b>metric will contribute to your Store Rating from =
<b>
15th August 2025</b>.</div></div></div></div></div></div></div></div></td>
</tr></tbody></table></div></td></tr></tbody>
</table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>=F0=9F=8E=AF=C2=A0What communication targets should I=
 aim for?=C2=A0</b>
</div></td></tr></tbody></table></div></td></=
tr>
</tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/2b1fa04460=
284129b22720dbb7ac7fd7~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></td></tr></tbody></table></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><p=20
class=3D"p1"
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'>
</p><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div style=3D"text-align:left"
class=3D"ace-line ace-line old-record-id-GGZ9dUJgdo3OtKxiuVIl85qqgJg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-JNWYdUBseojvATxoj4Ol3LRdgN8"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-D3L7d7HnXomwBHxKg5vl4oWGgxd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div=20
class=3D"ace-line ace-line old-record-id-Ku0odmgWcodaEJxovrtlHP8JgOb"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-Hx1zdsUnWoIYRhxLKxAlbJgyg1f"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-KGVCdSvibolXenxL5xjlShPbg7d"><stro=
ng>
*The following will be excluded from calculations:</strong></div><ul=20
class=3D"list-bullet1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-MMGSdv5uwoJ3bFx7HBPlLqUwgqd"
data-list=3D"bullet">Chats received while in <strong>holiday mode.</strong>=
</li>
<li class=3D"ace-line ace-line old-record-id-LbvwdegRSoA562xoYPBlDnawgAh"
data-list=3D"bullet">Chats initiated by the Seller (including broadcasts).<=
/li>
<li class=3D"ace-line ace-line old-record-id-KPued8YsvozYsKxCfV3lCHDng02"
data-list=3D"bullet">Chats resolved by automated replies and FAQs.</li><li=20
class=3D"ace-line ace-line old-record-id-UAsIdqSCVoJXJlxvqGilKPHCgub"
data-list=3D"bullet">Chats from customers you have blocked.</li></ul></div>
</div></div></div></div></div></div></div></div></div></div></div></div></d=
iv>
</div></div></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:7px 7px 7px 7px;word-break:break-word"
align=3D"center"vertical-align=3D"middle"><table border=3D"0"cellpadding=3D=
"0"
cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:separate;line-height:100%"><tbody><tr><td=20
style=3D"border:none;border-radius:0;cursor:auto;mso-padding-alt:8px 8px 8p=
x 8px;text-align:center;background:#fe2c55"
align=3D"center"bgcolor=3D"#FE2C55"role=3D"presentation"valign=3D"middle"><=
a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toX9iFa"
target=3D"_blank"
style=3D"display:inline-block;background:#fe2c55;color:#fff;font-family:Pro=
ximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantare=
ll,'Fira Sans','Droid Sans','Helvetica Neue';font-size:
12px;font-weight:500;line-height:120%;margin:0;text-decoration:none;text-tr=
ansform:none;padding:8px 8px 8px 8px;mso-padding-alt:0;border-radius:0">
CLICK HERE TO LEARN MORE</a></td></tr></tbody></table></td></tr></tbody>
</table></div></td></tr></tbody></table></div=
>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>Where can I find my current communication metrics?</b=
>
</div></td></tr></tbody></table></div></td></=
tr>
</tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-QXvpdHjAJoslPRxs3eUlzDdGg7b"><p=20
class=3D"p1"
style=3D'margin-top:0;margin-bottom:0;font-variant-numeric:normal;font-vari=
ant-east-asian:normal;font-variant-alternates:normal;font-size-adjust:none;=
font-kerning:auto;font-optical-sizing:auto;
font-feature-settings:normal;font-variation-settings:normal;font-variant-po=
sition:normal;font-variant-emoji:normal;font-stretch:normal;font-size:13px;=
line-height:normal;font-family:"Helvetica Neue"'>
</p><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div style=3D"text-align:left"
class=3D"ace-line ace-line old-record-id-GGZ9dUJgdo3OtKxiuVIl85qqgJg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-JNWYdUBseojvATxoj4Ol3LRdgN8"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"ace-line ace-line old-record-id-D3L7d7HnXomwBHxKg5vl4oWGgxd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div=20
class=3D"ace-line ace-line old-record-id-Ku0odmgWcodaEJxovrtlHP8JgOb"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-Hx1zdsUnWoIYRhxLKxAlbJgyg1f"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-C7YAdphOyobjGhx4k7Nll99Hgkg"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-LS4QdvDsfottOMxn219lSAGMgph">
You can view your current communication performance via the following pages=
 on the Seller Center:
</div><ul class=3D"list-bullet1"start=3D"1"><li=20
class=3D"ace-line ace-line old-record-id-ABSkdlcQzobx0SxhIwKlyKuVgSh"
data-list=3D"bullet"><strong><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toYWxPi"data-lark-is-custom=3D"true"
tabindex=3D"-1"><font color=3D"#016bfd">Shop Health</font></a></strong></li=
><li=20
class=3D"ace-line ace-line old-record-id-Esw1dZOvlobjfUxZw1dl4Wc3goe"
data-list=3D"bullet"><strong><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toXhoJ9"
data-lark-is-custom=3D"true"tabindex=3D"-1"><font color=3D"#016bfd">Store R=
ating
</font></a></strong></li></ul></div></div></div></div></div></div></div></d=
iv>
</div></div></div></div></div></div></div></div></div></div></div></td></tr=
>
</tbody></table></div></td></tr></tbody></tab=
le>
</div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"center"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:16px;font-weight:400;line-height:1.2;text-align:
center;color:#000"><b>How can I optimise my communication metrics?</b></div=
>
</td></tr></tbody></table></div></td></tr>
</tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><a=20
href=3D"https://m.tiktok.shop/s/AJ5W8toXyrLg"
target=3D"_blank"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/8ac1d2bb6f=
6542a089dd3d03dd07c1ab~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></a></td></tr></tbody></table></td></tr></tbody></table></div=
>
</td></tr></tbody></table></div>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:16px 16px 16px 16px;word-break:break-word"
align=3D"left"><div=20
style=3D"font-family:ProximaNova,Helvetica,Arial,sans-serif,'Segoe UI',Robo=
to,Oxygen,Ubuntu,Cantarell,'Fira Sans','Droid Sans','Helvetica Neue';font-s=
ize:14px;font-weight:400;line-height:1.2;text-align:left;
color:#000"><div data-docx-has-block-data=3D"false"data-lark-html-role=3D"r=
oot"
data-page-id=3D"KbjEds0Bmo0cWhxWs20l20XmgJd"><div=20
class=3D"ace-line ace-line old-record-id-VqTRds21hop6vyxN33FlxLcrgvf"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"WJBedb6bSo15WQxe41jlOwTogwh"><div=20
class=3D"ace-line ace-line old-record-id-NVmXduYcioHtxPxuR8DludykgTd"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"old-record-id-RZVndyJEVo3dtSxnZd8l3zJygIh"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"FTj2drtEvoXtBxxavnBlmsnjgxc"><div style=3D"white-space:norm=
al"
class=3D"old-record-id-S7VHdNg4vo0felxtS2LlmzXpgJe"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-RlUOduwY2oVB4JxKlbXldPaZghf"><div=20
data-docx-has-block-data=3D"false"data-lark-html-role=3D"root"
data-page-id=3D"RcF8dr4Q4ox1U9xW9nqlClN8gwc"><div=20
class=3D"ace-line ace-line old-record-id-BEPDdP0YFokMSpxBXSll7oehgse">Regar=
ds,
</div><div=20
class=3D"ace-line ace-line old-record-id-HmRAdoeDdoPeBix8OPNlpihQgpd">
TikTok Shop</div></div></div><div=20
class=3D"ace-line ace-line old-record-id-CZ1xdgsy3obipIxZaQblUYAKgmf"><br><=
/div>
</div></div></div></div></div></div></div></div></div></div></td></tr></tbo=
dy>
</table></div></td></tr></tbody></table></div=
>
<div=20
style=3D"font-size:0;text-align:left;direction:ltr;display:inline-block;ver=
tical-align:top;width:100%"
class=3D"mj-column-per-100 mj-outlook-group-fix"><table border=3D"0"
cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"style=3D"vertical-al=
ign:top"
width=3D"100%"><tbody><tr><td=20
style=3D"font-size:0;padding:0;word-break:break-word"align=3D"center"><tabl=
e=20
border=3D"0"cellpadding=3D"0"cellspacing=3D"0"role=3D"presentation"
style=3D"border-collapse:collapse;border-spacing:0"><tbody><tr><td=20
style=3D"width:600px"><img height=3D"auto"
src=3D"https://p16-oec-sg.ibyteimg.com/tos-alisg-i-aphluv4xwc-sg/5aec644fa9=
2f49bfbbcc419e622b471d~tplv-aphluv4xwc-origin-image.image"
style=3D"border:0;border-radius:0;display:block;outline:0;text-decoration:n=
one;height:auto;width:100%;font-size:13px"
width=3D"600"></td></tr></tbody></table></td></tr></tbody></table></div>
</td></tr></tbody></table></div>
</div><img src=3D"http://url3129.shop-id.toko=
pedia.com/wf/open?upn=3Du001.3a4O-2FwWPLmyWfA6rzNb58ALKsnSiVLc0K-2BqRqNl9yE=
yUjZ-2FOlDf6Y2q-2BVTuGaDX35Bg7vldZfL5urmyQ22AT2O8u6RgBLsIsdBP089GQzKuC-2FUc=
210CPVOXM-2Fb-2FM6ic1mwOjWal4ZXZBPjniHVoknRPhKy4ghjryFV5USeR8ba40WHc-2F0KFm=
IHK4SOa6AFsF5kLlofEnC4wNecHjBTzR-2BmvRuY8vlzEuVx8j46TtjhxCOx924O-2FeEd27kkw=
bMee1KXUR6Il4DzQgIu6ravcNIjIE66MBov4x704VOQaYGynRJ5VPCS-2Fy1AtTfYFL4Ka9-2Fn=
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